Privacy policy

Effective Date: 01/02/2025

Westend Coffee Company ("Westend," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use the Westend Coffee Club app ("App"). By using our App, you consent to the practices described in this policy.


1. Information We Collect

We collect the following types of information when you use our App:

a. Personal Information

When you register or use our App, we may collect:

  • Name

  • Email address

  • Phone number

  • Delivery address

b. Usage and Technical Data

We may automatically collect:

  • Device information (e.g., device type, operating system, unique identifiers)

  • Log data (e.g., IP address, access times, pages viewed, app features used)

  • Location data (if you enable location services)

  • Cookies and tracking technologies (to improve user experience)


2. How We Use Your Information

We use the collected information to:

  • Provide and improve our services

  • Process orders, payments, and rewards

  • Send notifications and updates (e.g., promotions, offers, loyalty points)

  • Personalize user experience

  • Enhance security and prevent fraud

  • Analyze trends and improve the App’s functionality


3. Sharing of Information

We do not sell your personal information. However, we may share your information with:

  • Service providers: Payment processors, delivery partners, and customer support providers

  • Legal authorities: When required by law or to protect rights and safety

  • Business partners: If involved in a merger, acquisition, or asset transfer


4. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we encourage you to safeguard your account information.


5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing communications

  • Disable location tracking via device settings

  • Request data portability where applicable

To exercise these rights, contact us at westend@coorgle.com


6. Third-Party Links and Services

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies separately.


7. Children’s Privacy

Our App is not intended for users under the age of 13. We do not knowingly collect data from children. If we discover such data, we will delete it immediately.


8. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be notified through the App or via email. Your continued use of the App after updates constitutes acceptance of the revised policy.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Westend Coffee Company

Email: westend@coorgle.com
Phone: +919886614747